About Rouxbe Diagnostics

Certain browsers (e.g. Safari, Internet Explorer, Firefox) interact differently with web pages. This page helps our technical support team to better understand your computer and to quickly identify potential problem areas.

Instructions

Click below to email the results of this page to Rouxbe support staff if the answer is not given directly under the identified problem area at the right.

Send test results to Rouxbe

You will be able to review all information that is about to be sent. Feel free to add comments to the email.

Rouxbe Browser Diagnostics

Javascript Support

Flash Support

  • Please enable Javascript first before we can detect Flash. See above for instructions.

Browser Information

  • Please enable Javascript first before we can detect browser information. See above for instructions.

Download Speed

Note: You may want to refresh your page a few times as results for the speed test may very from moment to moment and from time of day.

Our video is encoded at an average of 550 to 650 kbps. So as long as the reported speed is greater than this, you should not experience any video playback interruption (buffering). If your speed is lower than this, you may want to contact your Internet Service provide to increase your download speed.