I have 3mbps cable modem connection but I have a lot of trouble viewing the videos. YouTube seems to stream fast enough.

Hi Bentley,

I'll connect with you offline to see if we can figure out the issue. Everything looks good here. Anyone else having any issues?

Joe

It's go fast for me in the Utah mountains. Never a burp!

Just signed up. Player seems to load chunks of videos and then gets stuck between chunks. Also I can't move the slider forward/back to the section I want. Any help is appreciated.

standby for email. If anyone else is experiencing problems, please email us using the contact us link at the bottom of any page. Cheers, Joe.

me too, running a fast mac with a cable modem, no prob with youtube either

Click on the link below. You will see a broadband speed test section appear in the upper left hand section of your screen. The test will take up to 30 seconds to complete. Try it a few times as the numbers will vary slightly.

The number that appears at the end of the test is your connection speed. It needs to be greater than about 600 kbps (most broadband is over 2,000 kbps).

http://rouxbe.com/homeplayer/bandwidthdetect/index.html

I get between 900kbps and 2.4Mbps when I do the test. However there are times when the main links going out of my country may be getting saturated (usually between 6pm and midnight) when the rate probably goes lower. When this happens on Youtube the easiest thing to do is press pause and wait for the video to load. On the Rouxbe player this does not work and the intermittent playback is very annoying. Also, moving the slider seems to jam things up forcing me to reload the video completely. It does this on my desktop iMac, Macbook and the iPad.